Privacy policy

This policy explains what the Tuck app stores, what it sends and who is involved.

Who we are

Tuck is a to-do app that turns your tasks into objects on a desk, a kitchen counter and a cupboard. It is made and published by Uppercrust Tradecom LLP, a limited liability partnership based in India ("we", "us"). Our registered office is at MG-108, Siddhatown Madhyamgram, Near APC College, Sodepur Barasat Road, PO: Jugberia, PS: New Barrackpore, District: North 24 Parganas, West Bengal 700110, India. You can write to us at contact@uppercrustlabs.com or message us on WhatsApp at +91 84207 43922.

What stays on your phone

These things are saved in the app's private storage on your device and are not sent to us or to anyone else:

  • your tasks, parked tasks and completed tasks, with any due dates and reminder times you set;
  • your streaks, levels and weekly report figures;
  • your settings and preferences;
  • a record of which purchases are active, so paid features work offline.

Because this data never reaches our servers, we cannot read it, recover it or restore it for you.

What leaves your phone

Purchases. When you open the paywall, buy something or tap Restore purchases, the app talks to RevenueCat, a service that verifies purchases made through Google Play. RevenueCat may receive an anonymous app user ID that the app generates, what you bought and its status (for example whether Pro is active), and technical details such as your app version, device type and IP address. This is needed to unlock what you paid for and to restore it on a new phone. It is not linked to your name or email address by us.

Things you choose to share. If you export your tasks as a CSV file, share your weekly report as an image or share a "clean desk" picture, the file is created on your phone and handed to the app you pick in your phone's share menu. We do not receive it. What happens next depends on the app you share it with.

Phone backups. Depending on your phone's settings, Android may include app data in your own Google backup so it can be restored on a new phone. That copy belongs to your Google account and is governed by Google's terms, not by us.

Permissions the app uses

  • Notifications – to show the reminders you set. You can turn them off at any time in the app or your phone's settings.
  • Alarms and reminders – so reminders arrive at the time you chose.
  • Internet access – only to check and restore purchases through Google Play and RevenueCat.
  • Google Play billing – to let you make in-app purchases.

The app does not ask for your location, contacts, camera, microphone, photos or files.

Other companies involved

  • Google Play (Google LLC) – processes payments for in-app purchases. Google's privacy policy applies to that payment.
  • RevenueCat – verifies and restores purchases, as described above. See RevenueCat's privacy policy.

We do not sell your data and we do not share it for advertising. We do not use any advertising or analytics service in the app.

Keeping and deleting your data

Full details are on our Delete your data and Data retention policy pages. Tuck does not have user accounts, so there is no account for us to delete. Your app data lives on your phone until you remove it. You can erase it yourself at any time:

  • delete individual tasks inside the app;
  • clear all of the app's data in your phone's Settings > Apps > Tuck > Storage > Clear storage;
  • uninstall the app, which removes all of its data from your phone.

Deleting the app's data does not cancel a subscription. Manage or cancel subscriptions in Google Play (Payments and subscriptions). Purchase records held by Google and RevenueCat are kept under their own policies. If you want us to ask RevenueCat to remove the anonymous purchase record linked to your app user ID, write to us and we will help.

Your rights and how to reach us

Because we hold almost no personal data about you, there is usually little for us to show, correct or erase. You are still entitled to ask. Under India's Digital Personal Data Protection Act, 2023 and other laws that apply to you, you can ask us to tell you what personal data we hold about you, to correct or erase it, and to respond to a complaint. Email contact@uppercrustlabs.com with the subject "Privacy request", or send a WhatsApp message to +91 84207 43922. We will reply within a reasonable time, and in any case within the period the law requires.

Grievance Officer: Rashmi Chatterjee, Uppercrust Tradecom LLP, MG-108, Siddhatown Madhyamgram, Near APC College, Sodepur Barasat Road, PO: Jugberia, PS: New Barrackpore, District: North 24 Parganas, West Bengal 700110, India. Email: contact@uppercrustlabs.com. WhatsApp: +91 84207 43922.

Children

Tuck is not directed at children under 13, and we do not knowingly collect personal data from them. If you are a parent or guardian and think a child has given us personal data, write to us and we will help.

Security

Your data stays in your phone's private app storage, protected by your phone's own security. Purchase checks travel over encrypted connections. No system is perfectly secure, so we cannot promise absolute security, but because we collect so little, there is very little to lose.

Changes to this policy

If we change how the app handles data, for example by adding analytics or accounts, we will update this page and the date at the top before the change goes live, and we will tell you inside the app when the change affects what is collected.

Contact

Uppercrust Tradecom LLP
MG-108, Siddhatown Madhyamgram
Near APC College, Sodepur Barasat Road
PO: Jugberia, PS: New Barrackpore
District: North 24 Parganas
West Bengal 700110
India
Email: contact@uppercrustlabs.com
WhatsApp: +91 84207 43922

Tuck is made by Uppercrust Tradecom LLP, India. Read the terms of use