Delete your data

This page explains how to delete your data from Tuck, the to-do app published on Google Play by Uppercrust Tradecom LLP.

Tuck has no user accounts. You never sign up or sign in, so there is no account to delete. Your tasks and settings are stored only on your own phone, and you can erase them yourself at any time. You don't need to give a reason.

Option 1: Delete everything from your phone (instant)

  1. Open your phone's Settings.
  2. Go to Apps > Tuck > Storage.
  3. Tap Clear storage (on some phones, Clear data) and confirm.

All of Tuck's data is erased from your phone straight away. You can also simply uninstall Tuck, which removes all of its data from your phone.

Option 2: Delete only some data

  • A single task – open the task in the app and delete it.
  • Reminders – remove the reminder from a task, or turn off Tuck's notifications in your phone's settings.

Option 3: Ask us to delete your purchase record (by email)

When you buy or restore a purchase, our purchase service (RevenueCat) keeps an anonymous record linked to a random app user ID. It does not contain your name, email address or tasks. If you want it removed:

  1. Email contact@uppercrustlabs.com with the subject "Delete my Tuck data", or message us on WhatsApp at +91 84207 43922.
  2. Tell us roughly when you made the purchase, and include your Google Play order number (it starts with "GPA." and is in your Google Play purchase receipt), so we can find the right record.
  3. We will ask RevenueCat to delete it and confirm by email within 30 days.

Removing this record does not cancel a subscription, and you may need to tap Restore purchases again to unlock paid features.

What gets deleted

  • Your tasks, parked tasks and completed tasks, with due dates and reminder times – deleted from your phone immediately.
  • Your streaks, levels and weekly report figures – deleted immediately.
  • Your settings, preferences and saved purchase status – deleted immediately.
  • The anonymous purchase record at RevenueCat – deleted within 30 days of an email request.

What may be kept

  • Google Play payment records – kept by Google under its own policies, which we do not control.
  • Your own Google backup – if your phone backs up app data to your Google account, that copy belongs to you. You can delete it in your phone's backup settings or your Google account.
  • Things you shared yourself – files such as a CSV export or a weekly report image you sent to another app are outside our control.

We do not keep any copy of your tasks on our servers, because they are never sent to us.

Subscriptions

Deleting Tuck's data or uninstalling the app does not cancel a subscription. Cancel it in Google Play > Payments & subscriptions > Subscriptions.

Questions

Grievance Officer: Rashmi Chatterjee
Uppercrust Tradecom LLP, MG-108, Siddhatown Madhyamgram, Near APC College, Sodepur Barasat Road, PO: Jugberia, PS: New Barrackpore, District: North 24 Parganas, West Bengal 700110, India
Email: contact@uppercrustlabs.com
WhatsApp: +91 84207 43922

See also our Privacy policy, Data retention policy and Terms of use.