Terms of use

These terms apply when you use the Tuck app.

Agreement

These terms are an agreement between you and Uppercrust Tradecom LLP, a limited liability partnership based in India ("we", "us"), about your use of the Tuck mobile app. By installing or using the app you accept these terms. If you don't accept them, please don't use the app. How we handle data is explained in our Privacy policy.

Using Tuck

We give you a personal, non-exclusive, non-transferable licence to install and use Tuck on your own devices for your own use. You agree not to:

• copy, modify, resell, rent or distribute the app or its artwork;
• reverse engineer, decompile or try to extract the app's source code, except where the law allows it;
• get around in-app purchases, or unlock paid features without paying for them;
• use the app for anything unlawful, or in a way that could harm the app, us or other people.

You may share screenshots and the "clean desk" pictures the app creates for you.

Your tasks and your data

The tasks you write belong to you. They are stored on your phone and are not sent to us. This also means we cannot recover them if you lose your phone, uninstall the app or delete the app's data. You can export your tasks as a CSV file from Settings as a backup, and we recommend you do so now and then.

Free features, Pro Pass and Desk Artisan Pack

Adding, editing, clearing and parking tasks is free, and always will be. We also offer two optional purchases:

• Pro Pass – unlocks Tuck's Pro features. The app shows exactly what is included, the price and whether it is a subscription or a one-time purchase before you buy.
• Desk Artisan Pack – a one-time purchase that adds extra desk decorations and styles.

If you buy a subscription, it renews automatically at the end of each billing period unless you cancel at least 24 hours before the period ends. You can cancel at any time in Google Play > Payments & subscriptions > Subscriptions. Uninstalling the app does not cancel a subscription. Refunds are handled under Google Play's refund policies.

Prices are shown in the app in your local currency before you buy. Payment is taken by Google Play, not by us, and Google Play's terms apply to the transaction.

Reminders

Tuck can send reminders. They depend on your phone: battery saving modes, "Do not disturb", notification settings and system updates can delay or block them. Please don't rely on Tuck alone for things where a missed reminder could cause serious harm, such as medication, travel or legal deadlines.

Ownership

The app, its artwork, the mascot, the names "Tuck" and our logos, and all related rights belong to Uppercrust Tradecom LLP or our licensors. These terms give you the right to use the app, and nothing else.

No promises about results

We work hard to make Tuck dependable, but it is provided "as is" and "as available". To the extent the law allows, we don't promise that the app will always work without interruption, or be free of errors, or that streaks, levels or reports will be accurate in every situation, for example if your phone's clock or time zone changes. Nothing in these terms limits any right you have as a consumer under law that can't be excluded.

Limits on our responsibility

To the extent the law allows, we are not responsible for indirect or consequential losses, such as lost data, missed tasks or missed deadlines, that result from using or being unable to use the app. Our total responsibility to you for any claim connected with the app is limited to the amount you paid us for the app in the 12 months before the claim arose. Nothing here limits responsibility that cannot be limited by law, such as for fraud.

Ending your use

You can stop using Tuck at any time by uninstalling it. We may suspend or end your access if you break these terms or misuse the app, or if we stop offering the app. If we stop offering the app, we will give reasonable notice where we can, and refunds for unused paid periods will follow Google Play's policies.

Changes

We may update these terms, for example when we add features. We will change the date at the top and, for changes that matter, tell you inside the app. If you keep using the app after a change takes effect, you accept the updated terms. If you don't agree, you can stop using the app.

Governing law

These terms are governed by the laws of India. The courts at Kolkata, West Bengal, India, including the Calcutta High Court, have jurisdiction over disputes about them, without affecting any right you have to bring a claim in your local consumer forum where the law gives you that right. Please write to us first at contact@uppercrustlabs.com or on WhatsApp at +91 84207 43922. Most problems can be sorted out quickly.

Contact

For complaints about the app or these terms, contact our Grievance Officer, Rashmi Chatterjee.

Uppercrust Tradecom LLP
MG-108, Siddhatown Madhyamgram
Near APC College, Sodepur Barasat Road
PO: Jugberia, PS: New Barrackpore
District: North 24 Parganas
West Bengal 700110
India
Email: contact@uppercrustlabs.com
WhatsApp: +91 84207 43922

Tuck is made by Uppercrust Tradecom LLP, India. Read the privacy policy