Data retention policy
This policy explains how long data from Tuck, published on Google Play by Uppercrust Tradecom LLP, is kept. Tuck has no user accounts and stores your tasks only on your own phone, so we keep almost nothing.
1. Tasks, streaks, reports and settings
- Where: only in the app's private storage on your phone.
- How long: until you delete them, clear the app's storage or uninstall the app.
- Held by us: never. These are not sent to our servers, so we cannot read or restore them.
2. Purchase status saved on your phone
- Why: so paid features keep working offline.
- How long: until you clear the app's storage or uninstall the app.
3. Anonymous purchase record (RevenueCat)
- What: a random app user ID, what you bought and whether it is active, plus technical details such as app version, device type and IP address.
- Why: to unlock what you paid for and restore it on a new phone.
- How long: for as long as needed to provide your purchases, under RevenueCat's privacy policy. We can ask RevenueCat to delete it at any time, see Delete your data.
4. Google Play payment records
- Held by: Google, under its own privacy policy and the tax and accounting laws that apply to it. We do not control how long Google keeps them.
5. Phone backups
If your phone backs up app data to your Google account, that copy is kept under your Google account settings until you delete it.
6. Support messages
If you email or message us, we keep the conversation for up to 2 years so we can help you with follow-up questions, then delete it. You can ask us to delete it sooner.
7. Contact
Questions about how long data is kept can be sent to our Grievance Officer:
Grievance Officer: Rashmi Chatterjee
Uppercrust Tradecom LLP, MG-108, Siddhatown Madhyamgram, Near APC College, Sodepur Barasat Road, PO: Jugberia, PS: New Barrackpore, District: North 24 Parganas, West Bengal 700110, India
Email: contact@uppercrustlabs.com
WhatsApp: +91 84207 43922 See also our Privacy policy.