Privacy Policy

Upper Crust Labs, the brand of Uppercrust Tradecom LLP, India, respects your privacy. This policy explains how we handle information when you use our mobile applications, websites and educational tools.

Each of our apps also has its own privacy policy that explains exactly what that app stores and sends, linked from its listing on our homepage. If an app's own policy differs from this one, the app's policy applies to that app.

1. Information we collect

We do not collect personally identifiable information unless you explicitly provide it, for example when you email us for support.

2. AI, OCR and voice processing

Some apps process text, images or voice on your device or temporarily to provide AI-based features such as OCR, speech recognition or educational assistance. This data is not stored, sold or used for profiling.

3. Children's privacy

Our educational apps are designed to be safe for children. We do not knowingly collect personal data from children. Parents or guardians may contact us to request clarification or data removal.

4. Cookie-free

Our websites and applications do not use cookies, trackers or behavioural analytics. No cross-site tracking or advertising cookies are used.

5. Data sharing

We do not sell, rent or share user data with third parties. Any data required for an app to work is processed securely and minimally.

6. Security

We use reasonable security measures to protect data from unauthorised access, misuse or disclosure.

7. Your rights

Under India's Digital Personal Data Protection Act, 2023 and other laws that apply to you, you can ask us what personal data we hold about you, and ask us to correct or erase it. Email us with the subject "Privacy request" and we will reply within the period the law requires.

8. Policy updates

This policy may be updated from time to time. Continued use of our Services means you accept the updated policy.

9. Contact

For privacy questions, requests or complaints, contact our Grievance Officer:

Grievance Officer: Rashmi Chatterjee
Uppercrust Tradecom LLP, MG-108, Siddhatown Madhyamgram, Near APC College, Sodepur Barasat Road, PO: Jugberia, PS: New Barrackpore, District: North 24 Parganas, West Bengal 700110, India
Email: contact@uppercrustlabs.com
Phone / WhatsApp: +91 84207 43922