Terms of use

These terms are an agreement between you and Uppercrust Tradecom LLP ("we", "us") for your use of the WarrantyVault app and website ("the service"). By creating an account or using the service, you agree to these terms. If you don't agree, please don't use the service.

1. The service

WarrantyVault helps you store bills and warranty information, track expiry dates, get reminders and prepare information for warranty claims. WarrantyVault is an organising tool only. We are not the seller, manufacturer or warranty provider of any product, and we cannot guarantee that a manufacturer or store will accept a claim.

2. Your account

  • You must be at least 18 years old to use the service.
  • You are responsible for keeping access to your email account and device secure.
  • Information you enter must be your own, and you must have the right to upload it.

3. Your content

You own the bills, photos and details you upload. You give us permission to store, process and display this content only so we can provide the service to you, including reading bill details automatically. We do not claim ownership of your content and do not use it for advertising.

4. Accuracy of information

Bill details read automatically and warranty dates calculated by the app may contain mistakes. Always check important details, such as purchase date, warranty period and serial number, against your original documents. Reminders depend on your device settings and network, and may not always be delivered. Don't rely on them as your only record of a deadline.

5. WarrantyVault Pro subscription

  • The free plan lets you store up to 10 items. WarrantyVault Pro removes this limit and adds family sharing.
  • Pro is an auto-renewing yearly subscription, sold only through in-app purchase on Google Play or the Apple App Store. The price is shown in the app before you buy, in your local currency.
  • Payment is charged to your store account when you confirm the purchase. The subscription renews automatically unless you cancel at least 24 hours before the end of the current period.
  • You can manage or cancel your subscription at any time in your Google Play or App Store account settings. Deleting the app does not cancel your subscription.
  • Refunds are handled by Google Play or Apple under their refund policies.
  • If Pro ends, you keep access to view and export all your existing items. Only adding more than 10 items and family sharing are locked.

6. Acceptable use

You agree not to:

  • upload unlawful, fraudulent or forged documents, or content you don't have the right to share;
  • try to access other users' data or interfere with the security or operation of the service;
  • reverse-engineer, copy or resell the service;
  • use automated tools to overload or misuse the service.

We may suspend or close accounts that break these terms.

7. Ending your use

You can stop using the service and delete your account at any time from Profile > Delete account. See our Data deletion page. We may stop offering the service with reasonable notice. If we do, we will give you a way to export your data first.

8. Disclaimers

The service is provided "as is" and "as available". To the fullest extent allowed by law, we don't promise that the service will be uninterrupted or error-free. Please keep your original bills and warranty cards where the manufacturer requires them.

9. Limitation of liability

To the fullest extent allowed by law, we are not liable for indirect or consequential losses, including a rejected or missed warranty claim. Our total liability to you for any claim is limited to the amount you paid us for the service in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection law that cannot be waived.

10. Privacy

Our Privacy policy explains how we handle your personal data.

11. Changes to these terms

We may update these terms. If we make important changes, we will tell you in the app or by email before they take effect. If you keep using the service after changes take effect, you accept the updated terms.

12. Governing law

These terms are governed by the laws of India. Courts in Kolkata, West Bengal, India have jurisdiction, unless your local consumer law gives you the right to bring a claim where you live.

13. Contact

For complaints about the service or these terms, contact our Grievance Officer, Rashmi Chatterjee.

Uppercrust Tradecom LLP
MG-108, Siddhatown Madhyamgram, Near APC College, Sodepur Barasat Road, PO: Jugberia, PS: New Barrackpore, District: North 24 Parganas, West Bengal 700110, India
Email: contact@uppercrustlabs.com