Data retention policy
This policy explains how long data from SnapText - Screenshot Reader, published on Google Play by Uppercrust Tradecom LLP, is kept. SnapText has no accounts and collects no data, so we keep almost nothing.
1. Images you open
- Where: your phone only. They are read on the device and never uploaded.
- How long: SnapText does not keep its own copy beyond what is needed to read the text. Your originals stay in your gallery until you delete them.
2. Extracted text, history and settings
- Where: only in the app's private storage on your phone.
- How long: until you delete them, clear the app's storage or uninstall the app.
- Held by us: never.
3. Purchase status saved on your phone
- Why: so the full version keeps working offline.
- How long: until you clear the app's storage or uninstall the app.
4. Google Play purchase records
- Held by: Google, under its own privacy policy and the tax and accounting laws that apply to it.
- Our copy: order records Google shares with developers are kept for as long as Indian tax and accounting law requires, typically up to 8 years. They do not include your images or text.
5. Phone backups
If your phone backs up app data to your Google account, that copy is kept under your Google account settings until you delete it.
6. Support messages
If you email or message us, we keep the conversation for up to 2 years so we can help with follow-up questions, then delete it. You can ask us to delete it sooner.
7. Contact
Questions about how long data is kept can be sent to our Grievance Officer:
Grievance Officer: Rashmi Chatterjee
Uppercrust Tradecom LLP, MG-108, Siddhatown Madhyamgram, Near APC College, Sodepur Barasat Road, PO: Jugberia, PS: New Barrackpore, District: North 24 Parganas, West Bengal 700110, India
Email: contact@uppercrustlabs.com
WhatsApp: +91 84207 43922
See also our Privacy policy and Delete your data.